Bengaluru’s civic body, the Bruhat Bengaluru Mahanagar Palika (BBMP) launched a phone application platform for citizens to register any civic amenity issues.
Launched under the name, “Fix My Street”, the app can be used to register any grievances regarding civic amenities- potholes, garbage, and street lights- that fall under the jurisdiction of the BBMP by taking pictures which will be geotagged and all the BBMP officials will receive the complaint. In addition, the civic body has also assured the citizens that all concerns lodged through the app will be addressed within a promised response time.
The civic body claims that the mobile app will provide an end-to-end process within a stipulated time for addressing citizens’ requests. While complaints related to streetlights will be resolved within 12 hours, garbage-related concerns will be attended to within a period of 24 hours after the registration of the complaints.